Vacation Deals USA, LLC Privacy Policy

Policy Last Revised: August 10, 2018

 Vacation Deals USA, LLC (“VacationDealsUSA,” “we,” “our” or “us”) sets forth the following Privacy Policy ("Policy") with our practices associated with collecting, using, and sharing information that is personally identifiable to a user (“PII”) and information that is not personally identifiable to a user (“non-PII”).  For purposes of this Policy, PII and non-PII will be referred to collectively as “Information.”   

By accessing and using one of our websites including, but not limited to, vacationdealsusa.net and facebook.com/vacationdealsusa, or other web venues, including but not limited to Facebook, where our offerings and/or our third party marketing partners’ offerings and other content are featured (collectively, “Promotions”) to users (collectively, the “Web Venues” and each a “Web Venue”), you agree to the terms of this Policy.  If you do not agree to nor accept these terms in their entirety, please do not use or visit a Web Venue or participate in any Promotion.  In this Policy, we also describe additional rights that California users have under the California “Shine the Light” law.   

 

HOW INFORMATION IS COLLECTED

 

Here are some of the ways we collect Information from users:

  • Registration forms and surveys;

  • Product purchases and inquires;

  • By tracking users’ online behavior on our Web Venues;

  • Emails, telephone calls, USPS mail and other customer service or other contacts with users;

  • Through the use of “cookies” (small text files placed on a user’s computer that track online behavior), single-pixel GIF image files (also called “web beacons”) and other technological means (collectively, “Cookies”) placed by us and our third-party marketing partners; and

  • Information provided to claim a reward from a Promotion. 

 

We permit third-parties to advertise and promote our Web Venues and we may place and permit third-parties to place advertising, cookies, web beacons and other content, including links to other websites on our Web Venues.  We and our third-party marketing partners may use these technological means placed on our Web Venues to collect and share your Information.   

TYPES OF INFORMATION WE COLLECT

Here are the types of information we collect from users:

  • Name                                  

  • Postal address                                 

  • E-mail address

  • Telephone number           

  • Mobile/landline phone number   

  • Gender and date of birth

  • IP address                           

  • Survey responses

  • Product purchase and offer inquiries                            

  • Device ID & location

  • Browser user agent          

  • Referring URL

 

Your browsing or navigation behavior over any of our Web Venues, including your completion of any forms and/or provision of any Information, may be captured or recorded by a third-party vendor in real-time with whom we partner.  This capture or recordation is necessary for a variety of reasons, one of which is to evidence any legal consents that you may provide to us when you complete a form or otherwise provide Information over one of our Web Venues. 

  

We may use third-party data about users provided by third party marketing partners and advertising sponsors (collectively, “Partners”) as well as our affiliates (which includes our parent, subsidiaries and other entities under common control with us) (collectively, “Affiliates”) sources, including those provided by our (“Affiliates”) to augment and/or verify the Information we collect from users and may also associate demographic and other data we collect, such as the user’s browser and device, with their Information.

CHILDREN AND NON-US RESIDENTS

The Website is intended to comply with the Children's Online Privacy Protection Act (COPPA). COPPA requires that web site operators never knowingly collect PII from anyone under the age of 13 without prior verifiable parental consent.  We do not knowingly collect or retain information from the Web Venues from children under the age of 18 except we may collect a limited amount of Information from users who are over 13.  The Web Venues are intended for use by U.S. residents who are not minors.  If you are a minor, not a U.S. resident (no Canadian residents permitted), or do not agree with this Policy’s terms, please do not access or use our Web Venues. 

USE AND SHARING OF INFORMATION

We may use Information and share it with our Affiliates and Partners (who may compensate us) in many ways and for many purposes including to:

  • Assist with site operation and other communication services, we may share Information with third-parties, including vendors and contractors who provide services to us;

  • Fulfill a Promotion;

  • Maintain suppression or opt-out lists that we may share with third-parties so that a user is not contacted when the user has asked not to be;

  • Provide customer service and respond to inquiries;

  • Provide users with information and/or offers for products or services from us or our Partners;

  • Enable Partners to contact you for marketing purposes;

  • Track online behavior for behavioral advertising and other marketing purposes.  If a user registers on one of our Web Venues, the user may receive relevant third-party daily emails from that Web Venue, its exclusive emailing partner and other websites we or our Affiliates own and/or operate;

  • Augment Information by enhancing it with other data sources provided by third-parties and/or our Affiliates to enable us, for example, to gain deeper insights into our users;

  • Make telephone calls and send text messages to users with information and offers, provided the user consented to be marketed to in this manner as further described below;

  • Develop and/or enhance our Affiliates’ and/or Partners’ products and/or services;

  • If we are sold, merge with a third-party, are acquired or are the subject of bankruptcy proceedings, your Information may be shared with the applicable third-party(ies); if we are involved in one of these transactions, you will be notified via email and/or a notice on our Web Venue of any change in ownership or uses of your Information, as well as any choices that you may have regarding your Information;

  • Respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims or when we determine it is necessary to comply with applicable laws or regulations; where permitted by applicable law, we will provide you with e-mail notice, and opportunity to challenge the applicable subpoena/request prior to disclosure of any Information; and

  • Assist with Web Venue operation and other communication services, share Information with third-parties, including our vendors and contractors.   

By submitting your Information to us on a Web Venue, you agree that this is an inquiry and/or application for purposes of the Amended Telemarketing Sales Rule, as amended (the “Rule”) and applicable state do-not-call regulations.  This allows us to contact you via telemarketing even if your telephone number is listed on the Federal Trade Commission’s Do-Not-Call List, and/or on applicable state do-not-call lists. 

Where you provide “prior express written consent” within the meaning of the Telephone Consumer Protection Act (“TCPA”), you consent to receive telephone calls, including artificial voice calls, pre-recorded messages and/or calls delivered via automated technology and text and SMS messages to the telephone number(s) that you provided from us and the marketing partners listed in and hyperlinked to the consent.  You are not required to provide this consent to obtain access to our Promotions, products or services, and your consent simply allows us to contact you via these means.  By agreeing to this Policy, you are obligated to immediately inform us if the telephone number that you provided us changes.  If you: (a) have your telephone number reassigned to another person; (b) give up your telephone number; (c) port your cellular telephone number to a landline or vice versa; or (d) otherwise stop using that telephone number, you agree to promptly contact us here.

    

BEHAVIORAL ADVERTISING 

Our Web Venues use Cookies to determine whether a user has previously visited our website to streamline the registration process.  Although we don’t use Cookies for other purposes, we and our Partners and Affiliates reserve the right to use Cookies to track users’ online behavior after they leave a Web Venue, and to collect Information that enables the tailoring of targeted offers and advertisements.  (To find out more about Cookies, please visit www.cookiecentral.com.)  We may share this and other Information with our Partners, who may compensate us, and Affiliates.  We are not responsible for the Information collected by our Partners and Affiliates, for their use of this Information or for the privacy practices of other websites that are linked to our Web Venues. 

Most computers are initially set up to accept Cookies, but you can reset your Internet browser to refuse all Cookies or to indicate when a Cookie is being sent.  To disable and reject certain Cookies, follow the instructions associated with the Internet browser you’re using.  Even where you reject a Cookie, you may still use the Web Venue but your ability to use certain features offerings may be impaired.  We may retain Cookie data indefinitely.

 

We also utilize Facebook Pixel service provided by Facebook Inc. This tool allows us to follow the actions of users after they are redirected to the website by clicking on a Facebook advertisement. We are thus able to record the efficacy of Facebook advertisements for statistical and market research purposes. The collected data remain anonymous and non-personally identifiable. However, the collected data are saved and processed by Facebook. Facebook is able to connect the data with your Facebook account and use the data for their own advertising purposes, in accordance with Facebook’s Data Use Policy. In addition, a cookie from Facebook will be saved onto your device for these purposes.

 

WELLNESS INFORMATION

Our surveys may ask health-related questions which we may share with our Partners who advertise health-related products and services on our Web Venues or who otherwise promote health-related products or services.   You may always request modification or suppression of your information by contacting us here.  You may also opt-out from future communications from a third-party by contacting them directly.  A Partners’ use of Information is subject to their privacy policy and we have no control or responsibility over their use.

Users may opt-out from the collection of online viewing data for behavioral advertising purposes by companies who have elected to participate in one of the behavioral advertising opt-out mechanisms.  To opt out of these types of ads, please visit the Network Advertising Initiative (NAI) for information about how to opt-out of interest-based advertising by their members. See http://www.networkadvertising.org for general information about the NAI and http://www.networkadvertising.org/managing/opt_out.asp for the opt-out page.  You may also visit http://www.aboutads.info/consumers/ to learn about interest-based advertising and how to opt-out from online behavioral ads served by some or all participating companies. As is the case with most websites, we have currently elected to not participate in any of these programs or alter our behavior when a user to one of our Web Venues has activated the “do-not-track” setting on their browser (see, “Browser “Do Not Track” Signals,” described below).  

ACCESSING, CORRECTING AND DELETING YOUR INFORMATION

All users who provide their Information to us may modify, delete and/or correct their Information by contacting us here. We will respond to your request within thirty (30) days.  If you request deletion of your Information, please note that your Information will be suppressed from further use as described in this Policy.  However, we will retain and may use your Information as necessary to comply with our policies including legal obligations, dispute resolution and enforcement of our agreements.

We ask individual users to identify themselves and the Information requested to be accessed, corrected or deleted (suppressed) before processing such requests, and, to the extent permitted by applicable law, we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others or would be extremely impractical (for instance, requests concerning Information residing on backup tapes).  Please be advised that deleting (suppressing) your Information may terminate your access to some of our offerings and Promotions.  If you wish to continue using the full complement of our services, you may not be able to delete (suppress) all of the Information that we have on file for you.

E-mail Communications and Marketing

When you submit your email address through any Web Venue or one of our websites, you are consenting to receive offers and information about Promotions by e-mail, as well as for us to communicate with you about the Promotions at the e-mail address provided.  If you subsequently decide that you wish to no longer receive marketing e-mails, please follow the instructions at the end of any email message to unsubscribe or e-mail us at dc@vacationdealsusa.net and request to unsubscribe. Please allow up to 10 business days for any removal request to be processed.  Please note that if you decide not to receive marketing emails from us, you may still receive transactional email messages regarding any products or service you have purchased.  If you have questions or concerns regarding this provision, please contact us by e-mail at dc@vacationdealsusa.net.   

  

Third-Parties’ Links

 

The Web Venues and any of our websites may contain links leading to other sites. This Policy covers our use of cookies only and does not cover the use of cookies by third parties. We do not control when or how third parties place cookies on your computer. For example, third party websites to which a link points may set cookies on your computer. Some of these services may be used to track your behavior on other websites and we have no control over this.  We are not responsible for the privacy practices of the linked sites. We strongly recommend that you read the privacy policies of the linked websites as they may contain further terms and conditions that apply to you.

 

Data Retention

 

The time periods for which we retain your Information depend on the purposes for which we use it. We will keep your Information for as long as you are a user and, thereafter, for no longer than is reasonably necessary for reporting and reconciliation purposes pursuant to legal requirements and to provide you with any feedback or information you might request or require.

 

YOUR CALIFORNIA PRIVACY RIGHTS

As described in this Privacy Policy, from time to time we may make your Information available to third parties for their marketing purposes. A California law known as the “Shine the Light” law permits our users who are California residents to request certain information about our disclosure of Information to third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please submit your request in writing to us here. If you do not want us to share your personal information with third parties, you may opt-out of this information sharing by emailing us at dc@vacationdealsusa.net.  Please allow 30 days for a response.  In accordance with California Civil Code Sec. 1789.3, California resident users are entitled to know that they may file grievances and complaints with California Department of Consumer Affairs, 400 R Street, Suite 1080, Sacramento, CA 95814; or by phone at 916-445-1254 or 800-952-5210; or by email to dca@dca.ca.gov.    

 

BROWSER “DO NOT TRACK” SIGNALS

Most browsers contain a “do-not-track” setting.  In general, when a “do-not-track” setting is active, the user’s browser notifies other websites that the user does not want their personal information and online behavior to be tracked and used, for example, for behavioral advertising.  As required by the California Shine the Light law, we are required to inform you that, as is the case with most websites, we do not honor or alter our behavior when a user to one of our Web Venues has activated the “do-not-track” setting on his/her browser. 

Business or Asset Transfer

 

In the event that we, a line of our business, or our assets are transferred, sold or merged with another business, information, including, but not limited to your PII, may be one of the transferred assets and we will not be obliged to notify you or need your consent in order to transfer such information.

 

CHANGES TO THIS POLICY

We reserve the right to revise and update this Policy at any time.  If we make material changes to this Policy, we will post notice on our Web Venue.  Any such revisions will be effective 30 days after posting to the Web Venue, and will apply to all Information collected by us both before and following the effective date.  If we expand the way we use PII, we will notify users by: (a) sending the modified policy to our users via email; and/or (b) by any other reasonable means acceptable under applicable state and federal law.  You will have a choice as to whether or not we use your PII in this different manner and we will only use your PII in this way where you opt-in to such use.  Users should periodically visit this Policy to review our current policies on our collection and use of Information.  

QUESTIONS, SUGGESTIONS OR TO CONTACT US

If you have any questions, comments, complaints, or suggestions regarding this Policy or our Web Venue(s), please contact us here..